Refund Policy

We accept returns within 14 days of delivery for unused items in their original packaging.

Eligibility

Items must be unused and returned in their original packaging. For hygiene reasons, brushes that have been used can't be returned. Requests made more than 14 days after delivery can't be accepted.

How to start a return

Email support@marefsa.shop with your order number. We'll reply with return instructions.

Return shipping

For standard returns, the cost of return shipping is paid by the customer.

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method within 3 business days. Your bank or card provider may take additional time to show the credit.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us as soon as possible after delivery at support@marefsa.shop with your order number and photos of the item and packaging. We'll cover the return shipping or send you a replacement.